The Crisis Leader: The Art of Leadership in Times of Crisis

A crisis can strike at any time. Is your organization ready to deal with it? Are you ready to lead your organization through those chaotic times. In The Crisis Leader, the author, Gisli Olafsson brings decades of experiences in leading teams through some of the most difficult natural disasters of recent times and shares the lessons learnt with the reader.The Crisis Leader provides the reader with insight into how to better prepare yourself for dealing with crisis, how to prepare your team, how to make decisions under pressure, dealing with stress, how to focus on team morale, and focus on the tasks at hand, even when they are difficult. The book combines stories from the field of disaster response with the leadership principles that are essential to getting work done in crisis environments. The book describes how you can best build a team/organization that is ready to face crisis and what you as a leader need to do in order to prepare you for a disaster.The book discusses key aspects of being a leader during chaotic times, how decision making gets affected by lack of available information and how you ensure your team can cope with the additional stress of a crisis.This book is not only targeted at humanitarians and disaster managers, it contains important lessons that will be of interest to leaders at all levels, both within corporations and relief organizations. It is written in a light, educational manner, providing insights into some of the most chaotic environments on Earth, while at the same time clearly identifying the principles of leadership needed to survive a crisis.This book has been used as a textbook on Crisis Leadership at various universities around the world.

Gisli Olafsson has been the Emergency Response Director of NetHope since November 2010. In his current role he is responsible for emergency preparedness and emergency response activities related to ICT within the NetHope member organizations. Prior to that role he worked as a Disaster Management - Technical Advisor for Microsoft Corporation from September 2007 to October 2010. In that capacity, Gisli was responsible for providing guidance to international organizations, such as UN, IFRC, World Bank, Commonwealth, USAID and NATO, on the effective use of information and communication technology (ICT) to enhance response to natural disasters. Gisli joined Microsoft as Lead Program Manager in the Microsoft SQL Server team in June 1998 after more than 15 years of successful experience as a software developer and program manager for companies such as Xerox, Medtronic and Nervus Systems. Gisli was part of the leadership team for the Icelandic subsidiary of Microsoft from its establishment in 2003, until he started his Disaster Management Advisor role in 2007. Gisli has over 15 years of experience in the field of disaster management and is an active member of the United Nations Disaster Assessment and Coordination (UNDAC) team, a team of experienced disaster managers which are on stand-by to deploy anywhere in the world on a 6 hour notice to coordinate the first response of the international community to disasters on behalf of the UN Office for Coordination of Humanitarian Affairs (OCHA). Gisli was also a team leader for Iceland’s international Urban Search and Rescue team (ICE-SAR) which is classified as a medium USAR team by the UN. Gisli was the team leader for ICE-SAR in the Haiti Earthquake in 2010. Gisli has years of experience as an incident commander and served as part of Iceland’s National Search and Rescue Command for years. Gisli was a lead member of King County’s Emergency Operation Centre’s Support team while living in Seattle and took part in coordinating over 100 disaster management and SAR incidents. In recent years Gisli has participated in disaster field missions in connections with floods in Ghana (2007), Cyclone Nargis in Myanmar (2008), Hurricane Ike in Texas (2008), Sichuan Earthquake (2008), Pandemic Outbreak (2009), West Sumatra Earthquake (2009), Haiti Earthquake (2010), Japan Earthquake/Tsunami (2011), Horn of Africa famine (2011), and Typhoons Bopha (2012) and Haiyan (2013) in the Philippines.