Operational Risk Management in Financial Services: A Practical Guide to Establishing Effective Solutions

Elena Pykhova is an operational risk executive specializing in strategy, design and implementation of firm-wide operational risk frameworks, based in London, UK. She is an experienced operational risk trainer, running public and in-house training courses in the UK and internationally for institutions such as the London Stock Exchange Academy. She is the Chair of the Operational Risk Committee for the Association of Foreign Banks and the former Director for Education at the Institute of Operational Risk.